Mayling Ng | Kommissarin Lund (0) | Shokugeki no Soma – Vua bếp Soma chap 278
Release List Reviews Shop Join News DVD Giveaways Video Games Advertise
DVD Reviews | Theatrical Reviews | Price Search Buy Stuff Here
DVD Talk
DVD Reviews DVD Talk Headlines HD Reviews


Add to My Yahoo! - RSS 2.0 - RSS 2.0 - DVD Talk Podcast RSS -


Go Back   DVD Talk Forum > Entertainment Discussions > Streaming Talk
Register FAQ Community DVDTalk Wiki Calendar Price Search Search

Streaming Talk The Place to talk about streaming video and audio

Reply
 
Thread Tools
Old 09-12-18, 04:16 PM   #1
DVD Talk Godfather
 
DJariya's Avatar
 
Join Date: Aug 2002
Location: La Palma, CA
Posts: 51,478
Potentially losing the rights to streaming content you purchased

I posted this in the Apple thread, but I think it's worth bringing up as a separate topic.

This was brought to my attention by an online movie vlogger named Robert Meyer Burnett on his Twitter:

Apparently some guy "purchased" movies from Apple/iTunes and eventually the content provider decided to pull them, so Apple pulled them from his purchased library.




He was obviously very upset, but Apple says they can't do anything about it as they no longer have the rights to the content. Apple offered to compensate him with rentals, but he just wanted his movies back.

I'm wondering if this could potentially apply to other VOD providers like Vudu and if say WB decides to pull The Matrix and you've owned it for several years, would you lose it?

I don't know if this is an isolated incident or not, but I happened to see this. For those who've gone full fledged into streaming and VOD, this type of activity would be horrible for them if this were to happen.

If say FOX and WB decided to end their relationship with Vudu at some point...not saying it will happen. But, could you potentially lose your FOX and WB titles from your purchased Vudu library? It doesn't sound that far fetched.

In regards to digital streaming and "purchasing" titles, you technically don't own the movie. You own the rights to view the title as many times as you want as long as the content provider keeps it.

I'm sure some of you who've dumped all your BD's and DVD's will try to downplay this as an isolated incident and no way it could happen, but I don't think this is as far fetched as it sounds. It could potentially happen when you think about it.
  Reply With Quote
Old 09-12-18, 04:32 PM   #2
Member
 
Join Date: Dec 2016
Posts: 140
Re: Potentially losing the rights to streaming content you purchased

There's always the risk, of course. I remember around the time Amazon removed and refunded copies of 1984 from people's Kindle's because of some rights issue, I read a story that had looked into this and found someone had lost access to some video they had bought (a childrens movie, maybe?).

That said, I've bought amazon video and digital content that is no longer available for sale on Amazon and can still access it. Same with Vudu. And I seem to remember that one of the people from vudu said that any purchase will be permanent.

Though I think the bigger concern is if the company went out of business.
  Reply With Quote
Old 09-12-18, 04:40 PM   #3
DVD Talk Hero
 
davidh777's Avatar
 
Join Date: Oct 2003
Location: Home of 2013 NFL champion Seahawks
Posts: 39,509
Re: Potentially losing the rights to streaming content you purchased

It's definitely a cause for concern, but titles that are no longer available for purchase are still in my library (like Aladdin). I will say that I have a lot of titles in my collections across various services, and it's not out of the question that something could've disappeared without my noticing.

That Apple "solution" sounds like bullshit, especially considering that one purchase costs about the same as a few rentals.
__________________
Challenges: Action 2017 | Academy Award 2017 | TV on DVD* 2017 | Holiday 2016 | Comedy 2016 | Horror 2016 | Criterion 2016 | Animation 2016 | Sci-Fi 2016 | Historical 2016 | Make-Your-Own 2018 | Drive-In 2018 | Leap Day 2016
  Reply With Quote
Old 09-12-18, 04:44 PM   #4
DVD Talk Platinum Edition
 
funkyryno's Avatar
 
Join Date: Mar 2002
Posts: 3,514
Re: Potentially losing the rights to streaming content you purchased

This has been a concern of mine since I started my digital collection. I imagine I wouldn't even notice if a few movies disappeared.
__________________
  Reply With Quote
Old 09-12-18, 04:46 PM   #5
DVD Talk Limited Edition
 
andicus's Avatar
 
Join Date: Dec 2004
Location: Canada
Posts: 6,461
Re: Potentially losing the rights to streaming content you purchased

This would infuriate me.

If I paid for them, and they were no longer available, I would expect a full refund, not some BS rental coupon.

This won't happen to me, as I'll stick with physical media. Sure, it can go bad, but I've not had it happen, yet. Well, maybe one CD, but in about 30 years of owning digital media, that's not too bad at all.
  Reply With Quote
Old 09-12-18, 06:04 PM   #6
DVD Talk Reviewer
 
Shannon Nutt's Avatar
 
Join Date: Jun 2003
Location: Pittsburgh, PA
Posts: 15,562
Re: Potentially losing the rights to streaming content you purchased

Our snarky friends at VUDU responded to this and said, "Any content you own on Vudu is yours forever." Shots fired, Apple.
__________________
http://www.highdefdigest.com/author/shannon-t-nutt.html
XBox Live Gamertag: PittsburghNutt
  Reply With Quote
Old 09-12-18, 06:07 PM   #7
Moderator
 
Groucho's Avatar
 
Join Date: Mar 2000
Location: Salt Lake City, Utah
Posts: 70,112
Re: Potentially losing the rights to streaming content you purchased

Do we have any proof this actually occured?
  Reply With Quote
Old 09-12-18, 06:12 PM   #8
DVD Talk Hero
 
davidh777's Avatar
 
Join Date: Oct 2003
Location: Home of 2013 NFL champion Seahawks
Posts: 39,509
Re: Potentially losing the rights to streaming content you purchased

Quote:
Originally Posted by Groucho View Post
Do we have any proof this actually occured?
Who needs proof? The truth doesn't matter in Tr--oh, sorry.
__________________
Challenges: Action 2017 | Academy Award 2017 | TV on DVD* 2017 | Holiday 2016 | Comedy 2016 | Horror 2016 | Criterion 2016 | Animation 2016 | Sci-Fi 2016 | Historical 2016 | Make-Your-Own 2018 | Drive-In 2018 | Leap Day 2016
  Reply With Quote
Old 09-12-18, 06:26 PM   #9
DVD Talk Godfather
 
DJariya's Avatar
 
Join Date: Aug 2002
Location: La Palma, CA
Posts: 51,478
Re: Potentially losing the rights to streaming content you purchased

Quote:
Originally Posted by Shannon Nutt View Post
Our snarky friends at VUDU responded to this and said, "Any content you own on Vudu is yours forever." Shots fired, Apple.
Of course some social media person will say that. But they don't know what the digital media rights deals are for the content and such.
  Reply With Quote
Old 09-12-18, 07:03 PM   #10
Moderator
 
TheBigDave's Avatar
 
Join Date: Aug 2001
Location: Florida
Posts: 9,858
Re: Potentially losing the rights to streaming content you purchased

Quote:
Originally Posted by Shannon Nutt View Post
Our snarky friends at VUDU responded to this and said, "Any content you own on Vudu is yours forever." Shots fired, Apple.
That's funny, because I actually lost a title at Vudu.

I bought the movie Triangle (2010). This was back when they offered SD (480p), HD (720p) and HDX (1080p). The movie was only available in HD (720p), so that's the version I bought.

A couple years ago, Vudu decided to remove the HD option and only offer SD & HDX. So now when I try to play the movie, it tries to access the HDX video which doesn't exist. I get an error that says "Failed to get playback information".

The movie is still in my library. So I guess I technically still own it. But I just can't play it.

After a bunch of people complained on the Vudu Forum, they acknowledged the problem and gave full refunds.
__________________
Speedy thing goes in. Speedy thing comes out.
  Reply With Quote
Old 09-12-18, 07:10 PM   #11
DVD Talk Hero
 
Decker's Avatar
 
Join Date: Aug 1999
Location: Vegas, Baby!
Posts: 39,756
Re: Potentially losing the rights to streaming content you purchased

Quote:
Originally Posted by Groucho View Post
Do we have any proof this actually occured?
I have in the past bought a Foo Fighters video compilation from iTunes (bought in the days prior to You Tube, when I would on occasions buy a music video). A few years later it disappeared and I don't show that I own it with my few purchases on my iTunes account.

Not exactly the same thing, but I believe it could happen.
__________________
Xbox Live: Decker 01........... My 360's Blog
PSN Gamertag : Decker01

GAME CENTER ID : DECKER 01

I haven't seen Evil Dead 2.....yet.
  Reply With Quote
Old 09-12-18, 07:44 PM   #12
DVD Talk Gold Edition
 
Red Hood's Avatar
 
Join Date: Jul 2015
Posts: 2,803
Re: Potentially losing the rights to streaming content you purchased

This has happened before on Comixology. Several years ago, they released a Thor book before release date by mistake and after they noticed, they took it off the catalog of anyone who had purchased it until it was release date. That showed me that these digital providers have all the power of the content over the user/customer.
  Reply With Quote
Old 09-12-18, 07:44 PM   #13
DVD Talk Hero
 
davidh777's Avatar
 
Join Date: Oct 2003
Location: Home of 2013 NFL champion Seahawks
Posts: 39,509
Re: Potentially losing the rights to streaming content you purchased

Hmm, I did pre-order a Disney Christmas book at Comixology once, and it disappeared before it ever came out. I assume that they're like their parent Amazon and only charge upon release, but I guess I should see if it's in my account.
__________________
Challenges: Action 2017 | Academy Award 2017 | TV on DVD* 2017 | Holiday 2016 | Comedy 2016 | Horror 2016 | Criterion 2016 | Animation 2016 | Sci-Fi 2016 | Historical 2016 | Make-Your-Own 2018 | Drive-In 2018 | Leap Day 2016
  Reply With Quote
Old 09-12-18, 08:41 PM   #14
Challenge Guru & Comic Nerd
 
Trevor's Avatar
 
Join Date: Apr 1999
Location: spiritually, Minnesota
Posts: 33,120
Re: Potentially losing the rights to streaming content you purchased

Quote:
Originally Posted by davidh777 View Post
Hmm, I did pre-order a Disney Christmas book at Comixology once, and it disappeared before it ever came out. I assume that they're like their parent Amazon and only charge upon release, but I guess I should see if it's in my account.
oh yeah, I should check on that too.
  Reply With Quote
Old 09-12-18, 11:58 PM   #15
Member
 
Join Date: Dec 2016
Posts: 140
Re: Potentially losing the rights to streaming content you purchased

I've found the article I mentioned:

Quote:
Talking to BoingBoing, one Amazon user describes how he got his refresher course the hard way:

Last December I bought some favorite Christmas specials for my kids with the idea they could watch them every year. Went tonight to watch one ('Disney Prep and Landing 2' if you're curious) and it was gone from our library and couldn't be found on the site at all. Amazon has explained to me that Disney can pull their content at any time and 'at this time they've pulled that show for exclusivity on their own channel.' In other words, Amazon sold me a Christmas special my kids can't watch during the run up to Christmas. It'll be available in July though!
http://gizmodo.com/amazon-can-take-...hen-1484152908

It's the only example I'm aware of with regard to Amazon.

I will note that *finding* movies that are no longer sold but are in your library can be difficult on both vudu and Amazon. With vudu, you have to go through your library to find it, and with Amazon, it'll some times be searchable and sometimes you need to go through your library.
  Reply With Quote
Old 09-13-18, 12:00 AM   #16
DVD Talk Hero
 
Why So Blu?'s Avatar
 
Join Date: Feb 2012
Location: Los Angeles
Posts: 27,701
Re: Potentially losing the rights to streaming content you purchased

Quote:
Originally Posted by Groucho View Post
Do we have any proof this actually occured?

No.
__________________
"Good for you for pointing out that I did indeed say that, which contradicts my later claim that I did not say it." - grundle
  Reply With Quote
Old 09-13-18, 07:31 AM   #17
Member
 
Join Date: Dec 2016
Posts: 140
Re: Potentially losing the rights to streaming content you purchased

So an update on the story I mentioned. It turned out it was a glitch.

http://www.dealnews.com/features/Am...ip/949866.html

Quote:
When the story of the disappearing Christmas shows first broke on Boing Boing, an Amazon customer service representative had reportedly told a customer that "Disney can pull their content at any time and 'at this time they've pulled that show for exclusivity on their own channel.'" However, in an interview with All Things D, an Amazon PR rep said the disappearing titles had been "a temporary issue with ... catalog data," and "customers should never lose access to their Amazon Instant Video purchases."

In other words, the content disappearance may not have been the result of shady Disney machinations at all, but a glitch. That said, the article notes that this is by no means the first time we've heard of Amazon taking away access to purchased content: "Back in 2009, [Amazon] deleted two George Orwell books from customers' Kindles, and later explained that it didn't have the right to sell the books in the first place." These examples are hardly evidence of an overarching Amazon digital media conspiracy, but they do draw attention to the larger problem of digital content ownership.

Last edited by Defiant; 09-13-18 at 08:13 AM.
  Reply With Quote
Old 09-13-18, 07:39 AM   #18
DVD Talk Hall of Fame
 
Join Date: Jan 2001
Location: MA
Posts: 9,138
Re: Potentially losing the rights to streaming content you purchased

The original story was about a purchase on iTunes, not Amazon.
  Reply With Quote
Old 09-13-18, 08:13 AM   #19
Member
 
Join Date: Dec 2016
Posts: 140
Re: Potentially losing the rights to streaming content you purchased

The story that *I* posted about a couple of times in this thread.
  Reply With Quote
Old 09-13-18, 08:22 AM   #20
DVD Talk Ultimate Edition
 
Join Date: Apr 2002
Location: Unique New York
Posts: 4,193
Re: Potentially losing the rights to streaming content you purchased

I imagine as digital becomes bigger, these types of situations will become more commonplace.

I cannot see providers pulling things out of people's libraries unless there is some sort of litigation involved forcing them to remove it completely - in which case I think they should compensate customers as a act of good will.
  Reply With Quote
Old 09-13-18, 08:49 AM   #21
DVD Talk Legend
 
E Unit's Avatar
 
Join Date: Apr 2003
Location: Hell, but currently heading North
Posts: 11,415
Re: Potentially losing the rights to streaming content you purchased

There will possibly be litigation/arbitration - but don’t hold your breath on keeping whatever they pull. The little itty bitty fine print will always say studios have the right to do with what they want with their properties. It’s all laughable really, people thinking they’d really be able to keep the digital stuff forever. Forbes picked up this story as well. I’m very glad I haven’t shunned physical media completely. If it’s available on physical media, especially UHD, I’ll buy that every time. Sure, I’ll pop in the digital code and watch it that way, but I’ll use discs when watching it in my theater at home.

http://www.forbes.com/sites/johnarc.../#81a27475f747
__________________
"Whoa, did Walter Goggins fuck your mother?" - Osiris3657 Perhaps he did.
Please please please can we have a ban on e unit typing Josh GAG? We get it, you hate Josh Gag. - fujishig

Last edited by E Unit; 09-13-18 at 08:59 AM.
  Reply With Quote
Old 09-13-18, 09:43 AM   #22
DVD Talk Special Edition
 
Join Date: Oct 2005
Location: PA
Posts: 1,371
Re: Potentially losing the rights to streaming content you purchased

Quote:
Originally Posted by JoeyOhhhh View Post
I imagine as digital becomes bigger, these types of situations will become more commonplace.

I cannot see providers pulling things out of people's libraries unless there is some sort of litigation involved forcing them to remove it completely - in which case I think they should compensate customers as a act of good will.
As digital becomes more popular, I would hope situations like this get worked out before they turn into a problem. If this became commonplace, I think there would be a lot of backlash against these companies and it would be a stupid business move. One solution would be to allow the user to download the movie to a home server/external media, but the studios probably wouldn't like that. There would also have to be a industry standard file format, so the video file could play in multiple video players without glitches.
__________________
I bought him going to camp. I bought him saving Christmas. I bought him going to jail. I even bought him fighting trolls. But I don't buy that Ernest ever had sex. - Nesbit
  Reply With Quote
Old 09-13-18, 09:55 AM   #23
DVD Talk Legend
 
E Unit's Avatar
 
Join Date: Apr 2003
Location: Hell, but currently heading North
Posts: 11,415
Re: Potentially losing the rights to streaming content you purchased

Download options would never happen. The whole point of streaming is so that studios can fully control their movies, even with a standard file format - which also will never happen because Apple would never conform to anyone else's programming like that.
__________________
"Whoa, did Walter Goggins fuck your mother?" - Osiris3657 Perhaps he did.
Please please please can we have a ban on e unit typing Josh GAG? We get it, you hate Josh Gag. - fujishig
  Reply With Quote
Old 09-13-18, 10:14 AM   #24
DVD Talk Hero
 
davidh777's Avatar
 
Join Date: Oct 2003
Location: Home of 2013 NFL champion Seahawks
Posts: 39,509
Re: Potentially losing the rights to streaming content you purchased

Quote:
Originally Posted by E Unit View Post
Download options would never happen. The whole point of streaming is so that studios can fully control their movies, even with a standard file format - which also will never happen because Apple would never conform to anyone else's programming like that.
Download options already exist. If I want to watch a movie on the plane, I can download it to my ipad through a Vudu, iTunes, or whatever app. I'm not saying it's a practical solution for backing up one's whole collection (especially for TV seasons), and it has to be through the app so they maintain control, but it does work. You can do it for Netflix and Prime steaming stuff too.
__________________
Challenges: Action 2017 | Academy Award 2017 | TV on DVD* 2017 | Holiday 2016 | Comedy 2016 | Horror 2016 | Criterion 2016 | Animation 2016 | Sci-Fi 2016 | Historical 2016 | Make-Your-Own 2018 | Drive-In 2018 | Leap Day 2016
  Reply With Quote
Old 09-13-18, 10:18 AM   #25
DVD Talk Ultimate Edition
 
Join Date: Apr 2002
Location: Unique New York
Posts: 4,193
Re: Potentially losing the rights to streaming content you purchased

Quote:
Originally Posted by big e View Post
As digital becomes more popular, I would hope situations like this get worked out before they turn into a problem. If this became commonplace, I think there would be a lot of backlash against these companies and it would be a stupid business move. One solution would be to allow the user to download the movie to a home server/external media, but the studios probably wouldn't like that. There would also have to be a industry standard file format, so the video file could play in multiple video players without glitches.
I won't say digital is in its infancy, but certainly not as big as it will be; that is why I think this will become more commonplace and that's when a solution will be found. I wouldn't be surprised now that Forbes picks this up if Apple is either more forthcoming or make the customer whole somehow.

Quote:
Originally Posted by E Unit View Post
Download options would never happen. The whole point of streaming is so that studios can fully control their movies, even with a standard file format - which also will never happen because Apple would never conform to anyone else's programming like that.
Netflix, Amazon and iTunes already give you the option to download (Amazon video app and Netflix apps do, although you are locked into their original content, and I assume purchases you've made on amazon).

Granted the different file formats are a problem and you are locked into using their platforms for playback.
  Reply With Quote
Reply



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off



All times are GMT -5. The time now is 08:22 AM.


We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.

Content Relevant URLs by vBSEO 3.2.0